Privacy Policy

Operator

Klyrio.ai is owned and operated by Foundry Partners LLC, a Nevada limited liability company. References to “we,” “us,” or “Klyrio” in this policy refer to Foundry Partners LLC operating the Klyrio brand.

Information we collect

• Name
• Email address
• Phone number
• Clinic name
• Role or title
• Message content submitted through forms
• Call logs related to clinic communication workflows
• SMS logs related to clinic communication workflows
• Call recordings or transcripts where enabled by the clinic
• Appointment or scheduling-related information provided by clinic workflows
• Technical metadata such as IP address, device and browser information, and usage data

How we use information

• Provide and operate the Klyrio service
• Support calls and SMS on behalf of participating clinics
• Enable appointment and scheduling workflows
• Provide customer support
• Maintain security and prevent abuse
• Comply with legal and regulatory obligations
• Improve and develop the service

Service providers

• Telecom providers for voice and SMS
• Cloud hosting providers
• AI infrastructure providers
• Analytics and security providers
• Clinic systems and integration providers, where applicable

SMS data

Phone numbers are not sold. SMS opt-in consent is not sold or shared with third parties for their own marketing purposes. Recipients can opt out of SMS at any time by replying STOP and request help by replying HELP.

Healthcare data

Klyrio may process administrative healthcare communication data on behalf of clinics that use the service. Clinics remain responsible for their own legal and regulatory obligations regarding patient communication, including obtaining and maintaining required consents.

Data retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and the clinic's configuration.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

International transfers

Information may be transferred to and processed in countries other than your own, including the United States. Where required, we put appropriate safeguards in place for such transfers.

Your choices

Depending on where you are located, you may have rights to access, correct, delete, or restrict the use of your personal information, and to withdraw consent. To exercise these rights, contact us using the details below.

Contact

For privacy questions or requests, contact Foundry Partners LLC at support@klyrio.ai.